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Pre-Sales Service
1) 24 hours customer service hot line, we will offer you professional technical data, suggestion, and purchase guidance.
2) Welcome to visit our factory, we could offer you free airport pick up service, and help you book hotel, tickets, or plan route, etc.
Service on Sale
Our professional engineering team will customize the inflatables based on your requirement. Also, we can customize the design, the size, the colors and the logos as you need. Wojin inflatables cooperates with experienced transportation agency, to ensure the products arrive to destination intactly. In addition, we provide good installation instructions, which can help you to install simply.
Process
Customer inquiry -- professional consulting service, customized inflatables based on requirements -- place order and pay deposit -- production --- inflate and test -- pay balance -- shipment.
After-sales Service
1) Offer lifelong after sale service .
2) 36 months warranty period, if inflatables or accessories are damaged under proper operation, Wojin will maintenance or replace the damaged accessories for free (except spare parts).
3) 24 hours service hot-line, offer proper solutions to solve the problems happened during operation.